System Support Executive

When the printer jams or the POS freezes mid-transaction, you’re the one who gets it running again.

📍 Parit Buntar, Perak

🕒 Full-Time

💼 Training Provided

🖥️ Technical Role

🛠️ Hands-On

What You Will Be Doing

About The Role

Every business runs on systems that need to just work: computers, printers, POS terminals, the network connecting all of it. When something breaks or slows down, someone has to notice, fix it, and keep it from happening again. That’s this role.

You’ll spend your days keeping our systems stable, helping staff with tech issues on the spot, and making sure our data stays backed up and secure. This isn’t a coding role. It’s a hands-on, problem-solving role for someone who’s good under pressure when something suddenly stops working.

Your Day-to-Day Tasks

Job Responsibilities

Here’s what usually crosses your desk on any given day:

Monitor and maintain our systems, network, servers, and databases day to day.
Troubleshoot system or hardware issues before they turn into bigger problems.
Help staff with computer, printer, and software issues as they come up.
Manage system accounts, access permissions, and data backups.
Support the upkeep of our internal systems, like our timer, membership, and POS tools.
Run regular checks on network equipment and system performance, and flag anything worth improving.
Assist with digitalization and automation efforts across departments.

What We Are Looking For

Skills and Qualities

We value calm, practical problem-solving over formal certifications.

🛠️
Find the Fix

When something breaks, you start narrowing down the cause instead of guessing.

🌐 Network Basics

Comfortable with, or willing to learn, how networks and servers actually work.

🔒 Security Mindset

Takes access control and backups seriously, not as an afterthought.

🤝 Patient Support

Can explain a tech fix to a non-technical colleague without losing your patience.

✅ Prior experience in IT support is an advantage, but it is not required. We welcome candidates with a genuine interest in systems and troubleshooting. Full training is provided.

What You Will Enjoy

Why Join Us

Being part of One Cue means joining a team that respects and supports each other, with real room to grow.

🌟 Friendly Team Culture

Work alongside a supportive team in a fun, social environment where everyone looks out for each other.

📈 Room to Grow

As we expand to more locations, loyal and hardworking team members are first in line for senior roles.

🎱 Staff Perks

Enjoy staff perks and a workplace built around the sport and community we love.

Let's Talk

Ready to Apply?

Fill out our application form and select System Support Executive as your position. Shortlisted candidates hear back from us through WhatsApp or email.

Looking for something else? Check our other open positions.